---
title: "Moving a parent into aged care: a checklist for families"
description: The steps your family takes, in order, and the money side we take care of when a parent moves into aged care.
---

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# Moving a parent into aged care: a checklist for families

## The steps your family takes, in order, and the money side we take care of when a parent moves into aged care.

When a parent needs aged care, things can happen quickly, and it's a lot to carry on top of everything else. Here are your family's steps, in order, and the money side we take care of, so more of your time goes to your mum or dad and less to forms. Start wherever you are.

### Your family's steps

1. **The assessment.** If your parent hasn't had one, arrange the aged care assessment through My Aged Care.
2. **The power of attorney.** Send us a certified copy of every page. If there isn't one, tell us early: we can introduce a lawyer. See [When someone holds power of attorney](https://portal.primeyears.com.au/help/when-someone-holds-power-of-attorney?hsLang=en-au).
3. **Documents and authorities.** Send what you have, and sign the authorities by DocuSign in one sitting.
4. **The home.** Visit and choose, at your pace, then tell us its name and the likely entry date. See [Choosing an aged care home: what we do and don't do](https://portal.primeyears.com.au/help/choosing-an-aged-care-home-what-we-do-and-dont-do?hsLang=en-au).
5. **The family home.** Talk to your adviser before you sell or rent it. See [Selling the family home](https://portal.primeyears.com.au/help/selling-the-family-home?hsLang=en-au).
6. **The agreement and payment.** Sign the agreement once we've checked it. If your advice includes a refundable accommodation deposit (RAD), pay it using the details we send. See [Paying the RAD and checking the home's invoices](https://portal.primeyears.com.au/help/paying-the-rad-and-checking-the-homes-invoices?hsLang=en-au).
7. **After the move.** Forward the home's first invoice and any letters.

### The money side we take care of

- The ways to pay for the room, modelled in your advice
- Centrelink's income and assets assessment, lodged and sent to the home. See [Why your aged care assessment goes to the home](https://portal.primeyears.com.au/help/why-your-aged-care-assessment-goes-to-the-home?hsLang=en-au).
- The home's agreement requested and checked, and its payment details in writing
- The first invoice checked, and Centrelink updated after the move

### Good to know

- A family member gets a carer payment? Tell us: Centrelink needs to know about the move.
- One parent staying at home? Tell us early.
- The aged care rules change from time to time. Your adviser explains what applies.

The steps are the same on the Concierge and ongoing service.

Questions? Text us on 0489 274 766 or email admin@primeyears.com.au.

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